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Global Self-service Kiosk Market to reach USD 45.48 billion by the end of 2029

Global Self-service Kiosk Market Size study & Forecast, by Offering (Hardware, Software, Services) by Type (Casino, Check-in, Banking, Ticketing, Self-order, Others), by Location (Outdoor, Indoor), by Vertical (Banking, Financial Service, & Insurance, Transportation, Travel, & Hospitality, Retail, Entertainment, Others), and Regional Analysis, 2022-2029

Product Code: ICTNGT-16147124
Publish Date: 9-05-2023
Page: 200

Global Self-service Kiosk Market is valued at approximately USD 27.48 billion in 2021 and is anticipated to grow with a healthy growth rate of more than 6.5% over the forecast period 2022-2029. A self-service kiosk is a computer terminal created to allow users to complete a particular task or set of tasks independently, without requiring human contact or help. Self-service kiosks are frequently used to provide customers quick access to information, services, or goods in a variety of locations, including restaurants, airports, retail stores, and government buildings. The growing trend of self-service across the retail sector, rising inclination towards contactless payment processing, and increasing focus on enhancing customer experience are some prominent factors that are attributing to the market growth during the estimated period.

The surge in smartphone and tablet adoption is primarily supporting the market expansion across the globe. The widespread adoption of smartphones enables users more accustomed to interacting with touchscreens and performing self-service tasks. As a result, self-service kiosks have become more intuitive and user-friendly, with touchscreens that are similar to those found on smartphones. For instance, Statista estimates that there were 6,269 million smartphone subscriptions worldwide in 2021. This amount is expected to continue to rise and reach 7,690 million by 2027. Furthermore, the increasing penetration of advanced technologies including artificial intelligence, virtual reality, and augmented reality is improving the self-service kiosks, as well as rising government support leveraging various opportunities for market growth over the forecasting period. However, the high initial and maintenance cost, along with the lack of awareness stifles market growth throughout the forecast period of 2022-2029.

The key regions considered for the Global Self-service Kiosk Market study include Asia Pacific, North America, Europe, Latin America, and the Rest of the World. North America dominated the market in terms of revenue, owing to the presence of leading market players and the rise in use of crypto wallets in end-use industries.

Whereas, the Asia Pacific is expected to grow with the highest CAGR during the forecast period, owing to factors such as growing financial awareness, as well as the growing acceptance of crypto payments among various businesses in the regional market.

Major market players included in this report are:
Aksor SAS
Azkoyen SA
Diebold Nixdorf, Incorporated.
Embross Systems Pvt
Fuji Electric Co., Ltd.
Thales Group
GRGBanking
Hitachi Payment Services Pvt. Ltd.
KIOSK Information Systems
Olea Kiosks Inc

Recent Developments in the Market:
Ø In January 2020, McDonald started implementing digital self-order kiosks in their retail locations. Digital kiosks enhance the customer experience by enabling ordering, payments, customization, delivery, and loyalty.

Global Self-service Kiosk Market Report Scope:
Historical Data 2019-2020-2021
Base Year for Estimation 2021
Forecast period 2022-2029
Report Coverage Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
Segments Covered Offering, Type, Location, Vertical, Region
Regional Scope North America; Europe; Asia Pacific; Latin America; Rest of the World
Customization Scope Free report customization (equivalent up to 8 analyst’s working hours) with purchase. Addition or alteration to country, regional & segment scope*

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within countries involved in the study.

The report also caters detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, it also incorporates potential opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Offering:
Hardware
Software
Services
By Type:
Casino
Check-in
Banking
Ticketing
Self-order
Others
By Location:
Outdoor
Indoor
By Vertical:
Banking, Financial Service, & Insurance
Transportation, Travel, & Hospitality
Retail
Entertainment
Others
By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE
Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
RoLA
Rest of the World

Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2019-2029 (USD Billion)
1.2.1. Self-service Kiosk Market, by Region, 2019-2029 (USD Billion)
1.2.2. Self-service Kiosk Market, by Offering, 2019-2029 (USD Billion)
1.2.3. Self-service Kiosk Market, by Type, 2019-2029 (USD Billion)
1.2.4. Self-service Kiosk Market, by Location, 2019-2029 (USD Billion)
1.2.5. Self-service Kiosk Market, by Vertical, 2019-2029 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global Self-service Kiosk Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global Self-service Kiosk Market Dynamics
3.1. Self-service Kiosk Market Impact Analysis (2019-2029)
3.1.1. Market Drivers
3.1.1.1. Growing trend of self-service across the retail sector
3.1.1.2. Surge in smartphone and tablet adoption
3.1.2. Market Challenges
3.1.2.1. High initial and maintenance cost
3.1.2.2. Lack of awareness regarding the availability of self-service kiosk
3.1.3. Market Opportunities
3.1.3.1. Increasing penetration of advanced technologies
3.1.3.2. Rising government support
Chapter 4. Global Self-service Kiosk Market Industry Analysis
4.1. Porter’s 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.2. Futuristic Approach to Porter’s 5 Force Model (2019-2029)
4.3. PEST Analysis
4.3.1. Political
4.3.2. Economical
4.3.3. Social
4.3.4. Technological
4.4. Top investment opportunity
4.5. Top winning strategies
4.6. Industry Experts Prospective
4.7. Analyst Recommendation & Conclusion
Chapter 5. Risk Assessment: COVID-19 Impact
5.1. Assessment of the overall impact of COVID-19 on the industry
5.2. Pre COVID-19 and post COVID-19 Market scenario
Chapter 6. Global Self-service Kiosk Market, by Offering
6.1. Market Snapshot
6.2. Global Self-service Kiosk Market by Offering, Performance – Potential Analysis
6.3. Global Self-service Kiosk Market Estimates & Forecasts by Offering 2019-2029 (USD Billion)
6.4. Self-service Kiosk Market, Sub Segment Analysis
6.4.1. Hardware
6.4.2. Software
6.4.3. Services
Chapter 7. Global Self-service Kiosk Market, by Type
7.1. Market Snapshot
7.2. Global Self-service Kiosk Market by Type, Performance – Potential Analysis
7.3. Global Self-service Kiosk Market Estimates & Forecasts by Type 2019-2029 (USD Billion)
7.4. Self-service Kiosk Market, Sub Segment Analysis
7.4.1. Casino
7.4.2. Check-in
7.4.3. Banking
7.4.4. Ticketing
7.4.5. Self-order
7.4.6. Others
Chapter 8. Global Self-service Kiosk Market, by Location
8.1. Market Snapshot
8.2. Global Self-service Kiosk Market by Location, Performance – Potential Analysis
8.3. Global Self-service Kiosk Market Estimates & Forecasts by Location 2019-2029 (USD Billion)
8.4. Self-service Kiosk Market, Sub Segment Analysis
8.4.1. Outdoor
8.4.2. Indoor
Chapter 9. Global Self-service Kiosk Market, by Vertical
9.1. Market Snapshot
9.2. Global Self-service Kiosk Market by Vertical, Performance – Potential Analysis
9.3. Global Self-service Kiosk Market Estimates & Forecasts by Vertical 2019-2029 (USD Billion)
9.4. Self-service Kiosk Market, Sub Segment Analysis
9.4.1. Banking, Financial Service, & Insurance
9.4.2. Transportation, Travel, & Hospitality
9.4.3. Retail
9.4.4. Entertainment
9.4.5. Others
Chapter 10. Global Self-service Kiosk Market, Regional Analysis
10.1. Self-service Kiosk Market, Regional Market Snapshot
10.2. North America Self-service Kiosk Market
10.2.1. U.S. Self-service Kiosk Market
10.2.1.1. Offering breakdown estimates & forecasts, 2019-2029
10.2.1.2. Type breakdown estimates & forecasts, 2019-2029
10.2.1.3. Location breakdown estimates & forecasts, 2019-2029
10.2.1.4. Vertical breakdown estimates & forecasts, 2019-2029
10.2.2. Canada Self-service Kiosk Market
10.3. Europe Self-service Kiosk Market Snapshot
10.3.1. U.K. Self-service Kiosk Market
10.3.2. Germany Self-service Kiosk Market
10.3.3. France Self-service Kiosk Market
10.3.4. Spain Self-service Kiosk Market
10.3.5. Italy Self-service Kiosk Market
10.3.6. Rest of Europe Self-service Kiosk Market
10.4. Asia-Pacific Self-service Kiosk Market Snapshot
10.4.1. China Self-service Kiosk Market
10.4.2. India Self-service Kiosk Market
10.4.3. Japan Self-service Kiosk Market
10.4.4. Australia Self-service Kiosk Market
10.4.5. South Korea Self-service Kiosk Market
10.4.6. Rest of Asia Pacific Self-service Kiosk Market
10.5. Latin America Self-service Kiosk Market Snapshot
10.5.1. Brazil Self-service Kiosk Market
10.5.2. Mexico Self-service Kiosk Market
10.5.3. Rest of Latin America Self-service Kiosk Market
10.6. Rest of The World Self-service Kiosk Market

Chapter 11. Competitive Intelligence
11.1. Top Market Strategies
11.2. Company Profiles
11.2.1. Aksor SAS
11.2.1.1. Key Information
11.2.1.2. Overview
11.2.1.3. Financial (Subject to Data Availability)
11.2.1.4. Product Summary
11.2.1.5. Recent Developments
11.2.2. Azkoyen SA
11.2.3. Diebold Nixdorf, Incorporated.
11.2.4. Embross Systems Pvt
11.2.5. Fuji Electric Co., Ltd.
11.2.6. Thales Group
11.2.7. GRGBanking
11.2.8. Hitachi Payment Services Pvt. Ltd.
11.2.9. KIOSK Information Systems
11.2.10. Olea Kiosks Inc
Chapter 12. Research Process
12.1. Research Process
12.1.1. Data Mining
12.1.2. Analysis
12.1.3. Market Estimation
12.1.4. Validation
12.1.5. Publishing
12.2. Research Attributes
12.3. Research Assumption

At Bizwit Research and Consultancy, we employ a thorough and iterative research methodology with the goal of minimizing discrepancies, ensuring the provision of highly accurate estimates and predictions over the forecast period. Our approach involves a combination of bottom-up and top-down strategies to effectively segment and estimate quantitative aspects of the market, utilizing our proprietary data & AI tools. Our Proprietary Tools allow us for the creation of customized models specific to the research objectives. This enables us to develop tailored statistical models and forecasting algorithms to estimate market trends, future growth, or consumer behavior. The customization enhances the accuracy and relevance of the research findings.
We are dedicated to clearly communicating the purpose and objectives of each research project in the final deliverables. Our process begins by identifying the specific problem or challenge our client wishes to address, and from there, we establish precise research questions that need to be answered. To gain a comprehensive understanding of the subject matter and identify the most relevant trends and best practices, we conduct an extensive review of existing literature, industry reports, case studies, and pertinent academic research.
Critical elements of methodology employed for all our studies include:
Data Collection:
To determine the appropriate methods of data collection based on the research objectives, we consider both primary and secondary sources. Primary data collection involves gathering information directly from various industry experts in core and related fields, original equipment manufacturers (OEMs), vendors, suppliers, technology developers, alliances, and organizations. These sources encompass all segments of the value chain within the specific industry. Through in-depth interviews, we engage with key industry participants, subject-matter experts, C-level executives of major market players, industry consultants, and other relevant experts. This allows us to obtain and validate critical qualitative and quantitative information while evaluating market prospects. AI and Big Data are instrumental in our primary research, providing us with powerful tools to collect, analyze, and derive insights from data efficiently. These technologies contribute to the advancement of research methodologies, enabling us to make data-driven decisions and uncover valuable findings.
In addition to primary sources, we extensively utilize secondary sources to enhance our research. These include directories, databases, journals focusing on related industries, company newsletters, and information portals such as Bloomberg, D&B Hoovers, and Factiva. These secondary sources enable us to identify and gather valuable information for our comprehensive, technical, market-oriented, and commercial study of the market. Additionally, we utilize AI algorithms to automate the collection of vast amounts of data from various sources such as surveys, social media platforms, online transactions, and web scraping. And employ Big Data technologies for storage and processing of large datasets, ensuring that no valuable information is missed during the data collection process.
Data Analysis:
Our team of experts carefully examine the gathered data using suitable statistical techniques and qualitative analysis methods. For quantitative analysis, we employ descriptive statistics, regression analysis, and other advanced statistical methods, depending on the characteristics of the data. This analysis may also incorporate the utilization of AI tools and big data analysis techniques to extract meaningful insights.
To ensure the accuracy and reliability of our findings, we extensively leverage data science techniques, which help us minimize discrepancies and uncertainties in our analysis. We employ Data Science to clean and preprocess the data, ensuring its quality and reliability. This involves handling missing data, removing outliers, standardizing variables, and transforming data into suitable formats for analysis. The application of data science techniques enhances our accuracy, efficiency, and depth of analysis, enabling us to stay competitive in dynamic market environments.
Market Size Estimation:
Our proprietary data tools play a crucial role in deriving our market estimates and forecasts. Each study involves the creation of a unique and customized model. The model incorporates the gathered information on market dynamics, technology landscape, application development, and pricing trends. AI techniques, such as machine learning and deep learning, aid us to analyze patterns within the data to identify correlations, trends, and relationships. By recognizing patterns in consumer behavior, purchasing habits, or market dynamics, our AI algorithms aid us in more precise estimations of market size. These factors are simultaneously analyzed within the model, allowing for a comprehensive assessment. To quantify their impact over the forecast period, correlation, regression, and time series analysis are employed.
To estimate and validate the market size, we employ both top-down and bottom-up approaches. The preference is given to a bottom-up approach, where key regional markets are analyzed as separate entities. This data is then integrated to obtain global estimates. This approach is crucial as it provides a deep understanding of the industry and helps minimize errors.
In our forecasting process, we consider various parameters such as economic tools, technological analysis, industry experience, and domain expertise. By taking all these factors into account, we strive to produce accurate and reliable market forecasts. When forecasting, we take into consideration several parameters, which include:
Market driving trends and favorable economic conditions
Restraints and challenges that are expected to be encountered during the forecast period.
Anticipated opportunities for growth and development
Technological advancements and projected developments in the market
Consumer spending trends and dynamics
Shifts in consumer preferences and behaviors.
The current state of raw materials and trends in supply versus pricing
Regulatory landscape and expected changes or developments.
The existing capacity in the market and any expected additions or expansions up to the end of the forecast period.
To assess the market impact of these parameters, we assign weights to each one and utilize weighted average analysis. This process allows us to quantify their influence on the market and derive an expected growth rate for the forecasted period. By considering these various factors and applying a weighted analysis approach, we strive to provide accurate and reliable market forecasts.
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After conducting the research, our experts analyze the findings in relation to the research objectives and the specific needs of the client. They generate valuable insights and recommendations that directly address the client’s business challenges. These insights are carefully connected to the research findings to provide a comprehensive understanding.
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