Global Unified Communication Market Size Study by Product (Fixed & Mobile), by Component (Hardware, Software & Services), by Deployment, by Service, by Application & by Region - Global Forecast 2018- 2025

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Global Unified Communication Market valued approximately USD 42.51 billion in 2016 is anticipated to grow with a healthy growth rate of more than 16.9. % over the forecast Growing trends towards mobility and Bring Your Own Device (BYOD) are some of the key factors driving the UCaaS market. Other driving forces include the growing need for operational efficiency and cost savings. need to consolidate all business communication modes such as messaging, email, and telephone into a single cohesive system is providing an impetus to industry growth. Moreover, use of soaring number of devices and applications along with demand for high-volume messaging, call sharing, video, and meeting capabilities have significantly contributed to industry advancement. Also Rise in penetration of mobile Internet is expected to trigger the adoption of UC services. Other factors significantly contributing to market growth include availability of low-cost handsets, decreased voice calling rates, and emergence of new messaging apps.

Emergence of 5G technology is expected to provide opportunities to enterprises for integrating Voice over Internet Protocol (VoIP) in their businesses Organizations are rapidly deploying unified communication solutions to get a world-class infrastructure of communication. The demand for unified communication solutions is increasing due to the cost-effective and time-efficient features of cloud; the demand by businesses segment is expected to grow at the highest CAGR during the forecast period, due to their requirement for cost-effective solutions.

Global Unified Communication MarketThe report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Component:

  • Telephony
  • Unified Messaging 
  • Conferencing
  • Collaboration Platforms and Application 

By Organization Size:

  • Small
  • Medium
  • Large

By Industry:

  • Banking, Financial Service and Insurance 
  • Telecom & IT
  • Consumer Goods and Retail 
  • Healthcare 
  • Public Sector and Utilities 
  • Logistics and Transportation
  • Travel and Hospitality

By Regions:

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
  • Asia Pacific
    • China
    • India
    • Japan
  • Latin America
    • Brazil
    • Mexico
  • Rest of the World

Furthermore, years considered for the study are as follows:

Historical year – 2015

Base year – 2016

Forecast period – 2017 to 2025

Some of the key manufacturers involved in the market are Computer Sciences Corporation, BT Group, 8×8, Inc., West Corporation, Microsoft, Corporation, Voss Solutions, Verizon Communications, Inc.  Star2star Communications, Polycom, Inc.. & Cisco Systems Inc. Acquisitions and effective mergers are some of the strategies adopted by the key manufacturers. New product launches and continuous technological innovations are the key strategies adopted by the major players.

Target Audience of the Global Unified Communication Market In Market Study:

  • Key Consulting Companies & Advisors
  • Large, medium-sized, and small enterprise
  • Venture capitalists
  • Value-Added Resellers (VARs)
  • Third-party knowledge providers
  • Investment bankers
  • Investors

Chapter 1.           Global Unified Communication Market Definition and Scope

1.1.         Research Objective

1.2.         Market Definition

1.3.         Scope of The Study

1.4.         Years Considered for The Study

1.5.         Currency Conversion Rates

1.6.         Report Limitation

Chapter 2.           Research Methodology

2.1.         Research Process

2.1.1.     Data Mining

2.1.2.     Analysis

2.1.3.     Market Estimation

2.1.4.     Validation

2.1.5.     Publishing

2.2.         Research Assumption

Chapter 3.           Executive Summary

3.1.         Global & Segmental Market Estimates & Forecasts, 2015-2025 (USD Billion)

3.2.         Key Trends

Chapter 4.           Global Unified Communication Market Dynamics

4.1.         Growth Prospects

4.1.1.     Drivers

4.1.2.     Restraints

4.1.3.     Opportunities

4.2.         Industry Analysis

4.2.1.     Porter’s 5 Force Model

4.2.2.     PEST Analysis

4.2.3.     Value Chain Analysis

4.3.         Analyst Recommendation & Conclusion

Chapter 5.           Global Unified Communication Market, By Component

5.1.         Market Snapshot

5.2.         Market Performance – Potential Model

5.3.         Global Unified Communication Market, Sub Segment Analysis

5.3.1.     Telephony

5.3.1.1. Market estimates & forecasts, 2015-2025 (USD Billion)

5.3.1.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

5.3.2.     Unified Messaging

5.3.2.1. Market estimates & forecasts, 2015-2025 (USD Billion)

5.3.2.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

5.3.3.     Conferencing

5.3.3.1. Market estimates & forecasts, 2015-2025 (USD Billion)

5.3.3.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

5.3.4.     Collaboration Platforms and Application

5.3.4.1. Market estimates & forecasts, 2015-2025 (USD Billion)

5.3.4.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion

Chapter 6.           Global Unified Communication Market, By Organization Size

6.1.         Market Snapshot

6.2.         Market Performance – Potential Model

6.3.         Global Unified Communication Market, Sub Segment Analysis

6.3.1.     Small Enterprise

6.3.1.1. Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.1.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

6.3.2.     Medium Enterprise

6.3.2.1. Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.2.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

6.3.3.     Large Enterprise

6.3.3.1. Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.3.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

Chapter 7.           Global Unified Communication Market, By Industry

7.1.         Market Snapshot

7.2.         Market Performance – Potential Model

7.3.         Global Unified Communication Market, Sub Segment Analysis

7.3.1.     Banking, Financial Service and Insurance

7.3.1.1. Market estimates & forecasts, 2015-2025 (USD Billion)

7.3.1.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

7.3.2.     Telecom & IT

7.3.2.1. Market estimates & forecasts, 2015-2025 (USD Billion)

7.3.2.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

7.3.3.     Consumer Goods and Retail

7.3.3.1. Market estimates & forecasts, 2015-2025 (USD Billion)

7.3.3.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

7.3.4.     Healthcare

7.3.4.1. Market estimates & forecasts, 2015-2025 (USD Billion)

7.3.4.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

7.3.5.     Public Sector and Utilities

7.3.5.1. Market estimates & forecasts, 2015-2025 (USD Billion)

7.3.5.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

7.3.6.     Logistics and Transportation

7.3.6.1. Market estimates & forecasts, 2015-2025 (USD Billion)

7.3.6.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

7.3.7.     Travel and Hospitality

7.3.7.1. Market estimates & forecasts, 2015-2025 (USD Billion)

7.3.7.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

Chapter 8.           Global Unified Communication Market, by Regional Analysis

8.1.         Global Unified Communication Market, Regional Market Snapshot (2015-2025)

8.2.         North America Global Unified Communication Market Snapshot

8.2.1.     U.S.

8.2.1.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.2.1.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.2.1.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.2.1.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.2.2.     Canada

8.2.2.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.2.2.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.2.2.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.2.2.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.3.         Europe Global Unified Communication Market Snapshot

8.3.1.     U.K.

8.3.1.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.1.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.1.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.3.1.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.3.2.     Germany

8.3.2.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.2.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.2.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.3.2.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.3.3.     France

8.3.3.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.3.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.3.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.3.3.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.3.4.     Rest of Europe

8.3.4.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.4.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.4.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.3.4.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.4.         Asia Global Unified Communication Market Snapshot

8.4.1.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.4.1.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.4.1.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.4.1.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.4.2.     India

8.4.2.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.4.2.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.4.2.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.4.2.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.4.3.     Japan

8.4.3.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.4.3.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.4.3.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.4.3.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.4.4.     Rest of Asia Pacific

8.4.4.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.4.4.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.4.4.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.4.4.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.5.         Latin America Global Unified Communication Market Snapshot

8.5.1.     Brazil

8.5.1.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.5.1.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.5.1.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.5.1.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.5.2.     Mexico

8.5.2.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.5.2.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.5.2.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.5.2.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.5.3.     Rest of The World

8.5.4.     South America

8.5.4.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.5.4.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.5.4.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.5.4.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

8.5.5.     Middle East and Africa

8.5.5.1. Market estimates & forecasts, 2015-2025 (USD Billion)

8.5.5.2. Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.5.5.3. Organization size breakdown estimates & forecasts, 2015-2025 (USD billion)

8.5.5.4. Industry breakdown estimates & forecasts, 2015-2025 (USD billion)

Chapter 9.           Company Profiles

9.1.         Company Market Share (Subject to Data Availability)

9.2.         Top Market Strategies

9.3.         Company Profiles

9.3.1.     Cisco systems Inc.

9.3.1.1. Overview

9.3.1.2. Financial (Subject to Data Availability)

9.3.1.3. Product Summary

9.3.1.4. Recent Developments

9.3.2.     Computer Sciences Corporation

9.3.3.     BT Group

9.3.4.     8×8, Inc.

9.3.5.     West Corporation

9.3.6.     Microsoft Corporation

9.3.7.     Voss Solutions

9.3.8.     Verizon Communications, Inc

9.3.9.     Star2star Communications

9.3.10.   Polycom, Inc.

The Research for Global Unified Communication Market focuses deeply on the entire value chain of the market. However, the market size estimates are purely based on the consumer side of the value chain wherein the market sizes have been calculated by analyzing the average demand for Global Unified Communication Market across Various Sizes such as Small Enterprise, Medium Enterprise, & Large Enterprise. The revenue for Global Unified Communication Market is calculated as sum market sizes of different segments such as Component, Organization size, Industry & Region. Further, some other key data points considered to calculate the revenue for Global Unified Communication Market includes:

  • Revenues from key companies
  • Key company market share analysis
  • Consumer spending analysis
  • Regional export and import analysis
  • Sales revenue generated by various applications in different geographies

An extensive primary and secondary research has been conducted on key industry people, through questionnaires, telephonic conversations, email conversations, and interviews to verify the market estimations. Various government websites/portals and paid data sources are considered as a key source of secondary research.

We utilize a combination of bottom-up & top-down methodology for market estimations & forecasts. Additionally, we employ data triangulation techniques to verify each of the market estimates and forecasts through primary interviews and feedbacks.

All the estimates are derived from simulation models which is our proprietary technique. Each of these models is different from each other are a combination of correlation, regression and time series analysis. Each of these models is basically divided into two types namely economic and technological. Economical models are used to determine short-term market estimates and technological models are used for long-term estimates & forecasts.  


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