Global Healthcare CRM Market Size Study, By Application (Case Coordination, Community Outreach, Case Management, Relationship Management), By Product (Individual, Referral, Individual and referral), By End-use (Life Science Companies, Providers, Payers), By Technology (Mobile, Social, Cloud Based, Collaborative, Predictive), and Regional Forecasts, 2017-2025

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Global Healthcare CRM Market industry valued approximately USD 16.2 billion in 2016 is anticipated to grow with a healthy growth rate of more than 9.30% over the forecast period 2017-2025. The major factors driving the growth are rising need for digital signage worldwide, evolution of innovative products such as home monitoring systems, leak detector systems, and so on, along with complicated monetary products such as forex cards that need informative and succinct advertisement content.

Global Healthcare CRM MarketThe objective of the study is to define market sizes of different segments & countries in previous years and to forecast the values to the next eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry with respect to each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as drivers & restraining factors which will define the future growth of the market. Additionally, it will also incorporate the opportunities available in micro markets for stakeholders to invest, detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

Application:

  • Case Coordination
  • Community Outreach
  • Case management
  • Relationship management

Product:

  • Individual
  • Referral
  • Individual and referral

End-use:

  • Life Science Companies
  • Providers
  • Payers

Technology:

  • Mobile
  • Social
  • Cloud Based
  • Collaborative
  • Predictive

Regions:

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
  • Asia Pacific
    • China
    • India
    • Japan
  • Latin America
    • Brazil
    • Mexico
  • Rest of the World

Furthermore, the years considered for the study are as follows:

Historical year – 2015

Base year – 2016

Forecast period – 2017 to 2025

Some of the key manufacturers involved in the market are Accenture, salesforce.com, Siemens Healthineers, IBM, Oracle, AllScripts Healthcare Solutions Inc., Microsoft, SAP, Amdocs Ltd., NetSuite, Cerner, Anthelio Healthcare Solutions. Acquisitions and effective mergers are some of the strategies adopted by the key manufacturers. New product launches and focuses on continuous technology innovations are also strategies adopted by the major players. The companies are also trying to dominate the market by investing in research and development.

Target Audience of the Digital Signage Market Study

  • Key Consulting Companies & Advisors
  • Large, medium-sized, and small enterprises
  • Venture capitalists
  • Value-Added Resellers (VARs)
  • Third-party knowledge providers
  • Investment bankers
  • Investors

 

Chapter 1.           Research Methodology

1.1.         Research Process

1.1.1.     Data Mining

1.1.2.     Analysis

1.1.3.     Market Estimation

1.1.4.     Validation

1.1.5.     Publishing

1.2.         Research Assumption

Chapter 2.           Global Healthcare CRM Market Definition & Scope

2.1.         Objective of The Study

2.2.         Market Definition

2.3.         Scope of The Study

2.4.         Years Considered for The Study

2.5.         Currency Conversion Rates

2.6.         Report Limitation

Chapter 3.           Executive Summary

3.1.         Key Trends

3.2.         Global & Segmental Market Estimates & Forecasts, 2015-2025 (USD Million)

Chapter 4.           Global Healthcare CRM Industry Dynamics

4.1.         Growth Prospects

4.1.1.     Drivers

4.1.2.     Restraints

4.1.3.     Opportunities

4.2.         Industry Analysis

4.2.1.     Porter’s 5 Force Model

4.2.2.     PEST Analysis

4.2.3.     Value Chain Analysis

4.3.         Analyst Recommendation & Conclusion

Chapter 5.           Global Healthcare CRM Market by Application

5.1.         Market Snapshot

5.2.         Healthcare CRM Market, Sub Segment Analysis

5.2.1.     Case Coordination

5.2.1.1. Market estimates & forecasts, 2015-2025 (USD Million)

5.2.1.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

5.2.2.     Community Outreach

5.2.2.1. Market estimates & forecasts, 2015-2025 (USD Million)

5.2.2.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

5.2.3.     Case Management

5.2.3.1. Market estimates & forecasts, 2015-2025 (USD Million)

5.2.3.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

5.2.4.     Relationship Management

5.2.4.1. Market estimates & forecasts, 2015-2025 (USD Million)

5.2.4.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

Chapter 6.           Global Healthcare CRM Market by Product

6.1.         Market Snapshot

6.2.         Healthcare CRM Market, Sub Segment Analysis

6.2.1.     Individual

6.2.1.1. Market estimates & forecasts, 2015-2025 (USD Million)

6.2.1.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

6.2.2.     Referral

6.2.2.1. Market estimates & forecasts, 2015-2025 (USD Million)

6.2.2.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

6.2.3.     Individual and referral

6.2.3.1. Market estimates & forecasts, 2015-2025 (USD Million)

6.2.3.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

Chapter 7.           Global Healthcare CRM Market by End-use

7.1.         Market Snapshot

7.2.         Healthcare CRM Market, Sub Segment Analysis

7.2.1.     Life Science Companies

7.2.1.1. Market estimates & forecasts, 2015-2025 (USD Million)

7.2.1.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

7.2.2.     Providers

7.2.2.1. Market estimates & forecasts, 2015-2025 (USD Million)

7.2.2.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

7.2.3.     Payers

7.2.3.1. Market estimates & forecasts, 2015-2025 (USD Million)

7.2.3.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

Chapter 8.           Global Healthcare CRM Market by Technology

8.1.         Market Snapshot

8.2.         Healthcare CRM Market, Sub Segment Analysis

8.2.1.     Mobile

8.2.1.1. Market estimates & forecasts, 2015-2025 (USD Million)

8.2.1.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

8.2.2.     Social

8.2.2.1. Market estimates & forecasts, 2015-2025 (USD Million)

8.2.2.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

8.2.3.     Cloud Based

8.2.3.1. Market estimates & forecasts, 2015-2025 (USD Million)

8.2.3.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

8.2.4.     Collaborative

8.2.4.1. Market estimates & forecasts, 2015-2025 (USD Million)

8.2.4.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

8.2.5.     Predictive

8.2.5.1. Market estimates & forecasts, 2015-2025 (USD Million)

8.2.5.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Million)

Chapter 9.           Global Healthcare CRM Market, Regional Analysis

9.1.         Healthcare CRM Market, Regional Market Snapshot (2015-2025)

9.2.         North America Healthcare CRM Market Snapshot

9.2.1.     U.S. Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.2.1.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.2.1.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.2.1.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.2.1.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.2.1.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.2.2.     Canada Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.2.2.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.2.2.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.2.2.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.2.2.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.2.2.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.         Europe Healthcare CRM Market Snapshot

9.3.1.     U.K. Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.3.1.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.3.1.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.1.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.1.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.1.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.2.     Germany Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.3.2.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.3.2.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.2.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.2.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.2.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.3.     France Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.3.3.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.3.3.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.3.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.3.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.3.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.4.     Rest of Europe Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.3.4.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.3.4.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.4.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.4.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.3.4.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.         Asia Healthcare CRM Market Snapshot

9.4.1.     China Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.4.1.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.4.1.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.1.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.1.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.1.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.2.     India Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.4.2.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.4.2.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.2.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.2.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.2.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.3.     Japan Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.4.3.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.4.3.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.3.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.3.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.3.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.4.     Rest of Asia Pacific Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.4.4.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.4.4.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.4.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.4.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.4.4.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.5.         Latin America

9.5.1.     Brazil Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.5.1.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.5.1.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.5.1.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.5.1.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.5.1.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.5.2.     Mexico Healthcare CRM Market Size Estimates & Forecasts, 2015-2025 (USD Million)

9.5.2.1. Market estimates & forecasts, 2015-2025 (USD Million)

9.5.2.2. Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.5.2.3. Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.5.2.4. Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.5.2.5. Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.6.         Rest of The World Healthcare CRM Market Snapshot

9.6.1.     Market estimates & forecasts, 2015-2025 (USD Million)

9.6.2.     Type breakdown estimates & forecasts, 2015-2025 (USD Million)

9.6.3.     Application breakdown estimates & forecasts, 2015-2025 (USD Million)

9.6.4.     Form breakdown estimates & forecasts, 2015-2025 (USD Million)

9.6.5.     Crop Type breakdown estimates & forecasts, 2015-2025 (USD Million)

Chapter 10.         Competitive Intelligence

10.1.      Company Market Share (Subject to Data Availability)

10.2.      Top Market Strategies

10.3.      Company Profiles

10.3.1.   Accenture

10.3.1.1.               Overview

10.3.1.2.               Financial (Subject to Data Availability)

10.3.1.3.               Product Summary

10.3.1.4.               Recent Developments

10.3.2.   Salesforce.com

10.3.3.   Siemens

10.3.4.   Heathineers

10.3.5.   IBM

10.3.6.   Oracle

10.3.7.   AllScripts Healthcare Solutions Inc.

10.3.8.   Microsoft

10.3.9.   SAP

10.3.10.                Anthelio Healthcare Solutons

 

The research for Global Healthcare CRM market focuses deeply on the entire value chain of the market. However, the market size estimates are purely based on the consumer side of the value chain wherein the market sizes have been calculated by analyzing the average demand for Global Healthcare CRM across various end-uses such as the home care, virtual care, mobile monitoring and disease monitoring applications industry.

The revenue for Global Healthcare CRM market is calculated as sum market sizes of different segments such as applications and regions. Further, some other key data points considered to calculate the revenue for Global Healthcare CRM market include:

             Revenues from key companies

             Key company market share analysis

             Consumer spending analysis

             Regional export and import analysis

             Sales revenue generated by various applications in different geographies

An extensive primary and secondary research has been conducted on key industry people, through questionnaires, telephonic conversations, email conversations, and interviews to verify the market estimations. Various government websites/portals and paid data sources are considered as a key source of secondary research.

We utilize a combination of bottom-up & top-down methodology for market estimations & forecasts. Additionally, we employ data triangulation techniques to verify each of the market estimates and forecasts through primary interviews and feedbacks.

All the estimates are derived from simulation models which is our proprietary technique. Each of these models is different from each other are a combination of correlation, regression and time series analysis. Each of these models is basically divided into two types namely economic and technological. Economical models are used to determine short-term market estimates and technological models are used for long-term estimates & forecasts. 

 


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