Global Hosted PBX Market is valued approximately USD 5.2 billion in 2018 and is anticipated to grow with a healthy growth rate of more than 14 % over the forecast period 2019-2026. Key factors which drives the global Hosted PBX Market are increasing requirement for enterprises mobility and growing adoption of the cloud and UC. However, as connections and voice quality depend on Internet service, any disturbances in Internet results in bad phone service. Moreover, support problem from service providers is major challenge in the growth of the market. Hosted private branch exchange also known as virtual PBX, which permit businesses to use better telephone systems without any investment in the telephone. The call platform is hosted at the location of service provider’s. For voice services the subscriber connects via IP to the service provider. As it is cloud-based system, it can be accessed via an IP network. As services are hosted in the cloud this minimizes the operating costs. The service provider take care of the software, hardware, and required maintenance. The failover technology and several security layers provided by the service providers are further expected to drive the growth of the market.
The regional analysis of global Hosted PBX market is considered for the key regions such as Asia Pacific, North America, Europe, Latin America and Rest of the World. North America is the leading/significant region across the world in terms of market share owing to the growing geriatric population and promptness & affordability of urgent care services coupled with the well-established healthcare infrastructure. Whereas, Asia-Pacific is also anticipated to exhibit highest growth rate / CAGR over the forecast period 2019-2026. Factors such as rising disposable income would create lucrative growth prospects for the Hosted PBX market across Asia-Pacific region.
Major market player included in this report are:
AT&T
BT Group
Cisco Systems
Mitel Network
Ringcentral
Comcast Business
Ozonotel
Nexge Technologies
Bullseye Telecom Acquisitions
The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Component:
Solution
Services
By Services:
Virtual Deployment & Setup
Network Management
Virtual Assistance & Support
Configuration & Change Management
Bandwidth Management & Optimization
Online Charging Service
Emergency Call Routing Service
Protocol Management Service
By Organizational Size:
Small & Medium-Sized Enterprises
Large Enterprises
By Vertical:
Information Technology
Banking, Financial Service, & Insurance
Healthcare
Manufacturing
Retail
Government & Public Sector
Education
Others
By Region:
North America
U.S.
Canada
Europe
UK
Germany
Asia Pacific
China
India
Japan
Latin America
Brazil
Mexico
Rest of the World
Furthermore, years considered for the study are as follows:
Historical year – 2016, 2017
Base year – 2018
Forecast period – 2019 to 2026
Target Audience of the Global Hosted PBX Market in Market Study:
Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors
Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Key Trends
1.3. Global & Segmental Market Estimates & Forecasts, 2016-2026 (USD Billion)
1.3.1. Hosted PBX Market, by Component, 2016-2026 (USD Billion)
1.3.2. Hosted PBX Market, by Services, 2016-2026 (USD Billion)
1.3.3. Hosted PBX Market, by Organizational Size, 2016-2026 (USD Billion)
1.3.4. Hosted PBX Market, by Vertical, 2016-2026 (USD Billion)
1.3.5. Hosted PBX Market, by Region, 2016-2026 (USD Billion)
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global Hosted PBX Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Industry Evolution
2.2.2. Scope of the Study
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global Hosted PBX Market Dynamics
3.1. See Saw Analysis
3.1.1. Market Drivers
3.1.2. Market Challenges
3.1.3. Market Opportunities
Chapter 4. Global Hosted PBX Market Industry Analysis
4.1. Porter’s 5 Force Model
4.1.1. Bargaining Power of Buyers
4.1.2. Bargaining Power of Suppliers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porter’s 5 Force Model
4.2. PEST Analysis
4.2.1. Political Scenario
4.2.2. Economic Scenario
4.2.3. Social Scenario
4.2.4. Technological Scenario
4.3. Key Buying Criteria (On Demand)
4.4. Regulatory Framework (On Demand)
4.5. Investment Vs Adoption Scenario (On Demand)
4.6. Analyst Recommendation & Conclusion
Chapter 5. Global Hosted PBX Market, by Component
5.1. Market Snapshot
5.2. Market Performance – Potential Model
5.3. Hosted PBX Market, Sub Segment Analysis
5.3.1. Solution
5.3.1.1. Market estimates & forecasts, 2016-2026 (USD Billion)
5.3.1.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
5.3.2. Services
5.3.2.1. Market estimates & forecasts, 2016-2026 (USD Billion)
5.3.2.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
Chapter 6. Global Hosted PBX Market, by Services
6.1. Market Snapshot
6.2. Market Performance – Potential Model
6.3. Hosted PBX Market, Sub Segment Analysis
6.3.1. Virtual Deployment & Setup
6.3.1.1. Market estimates & forecasts, 2016-2026 (USD Billion)
6.3.1.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
6.3.2. Network Management
6.3.2.1. Market estimates & forecasts, 2016-2026 (USD Billion)
6.3.2.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
6.3.3. Virtual Assistance & Support
6.3.3.1. Market estimates & forecasts, 2016-2026 (USD Billion)
6.3.3.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
6.3.4. Configuration & Change Management
6.3.4.1. Market estimates & forecasts, 2016-2026 (USD Billion)
6.3.4.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
6.3.5. Bandwidth Management & Optimization
6.3.5.1. Market estimates & forecasts, 2016-2026 (USD Billion)
6.3.5.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
6.3.6. Online Charging Services
6.3.6.1. Market estimates & forecasts, 2016-2026 (USD Billion)
6.3.6.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
6.3.7. Emergency Call Routing Service
6.3.7.1. Market estimates & forecasts, 2016-2026 (USD Billion)
6.3.7.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
6.3.8. Protocol Management Services
6.3.8.1. Market estimates & forecasts, 2016-2026 (USD Billion)
6.3.8.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
Chapter 7. Global Hosted PBX Market, by Organisation Size
7.1. Market Snapshot
7.2. Market Performance – Potential Model
7.3. Hosted PBX Market, Sub Segment Analysis
7.3.1. Small & Medium-Sized Enterprises
7.3.1.1. Market estimates & forecasts, 2016-2026 (USD Billion)
7.3.1.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
7.3.2. Large Enterprises
7.3.2.1. Market estimates & forecasts, 2016-2026 (USD Billion)
7.3.2.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
Chapter 8. Global Hosted PBX Market, by Vertical
8.1. Market Snapshot
8.2. Market Performance – Potential Model
8.3. Hosted PBX Market, Sub Segment Analysis
8.3.1. Information Technology
8.3.1.1. Market estimates & forecasts, 2016-2026 (USD Billion)
8.3.1.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
8.3.2. Banking, Financial Services, & Insurance
8.3.2.1. Market estimates & forecasts, 2016-2026 (USD Billion)
8.3.2.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
8.3.3. Healthcare
8.3.3.1. Market estimates & forecasts, 2016-2026 (USD Billion)
8.3.3.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
8.3.4. Manufacturing
8.3.4.1. Market estimates & forecasts, 2016-2026 (USD Billion)
8.3.4.1.1. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
8.3.5. Retail
8.3.5.1. Market estimates & forecasts, 2016-2026 (USD Billion)
8.3.5.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
8.3.6. Government & Public Sector
8.3.6.1. Market estimates & forecasts, 2016-2026 (USD Billion)
8.3.6.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
8.3.7. Education
8.3.7.1. Market estimates & forecasts, 2016-2026 (USD Billion)
8.3.7.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
8.3.8. Others.
8.3.8.1. Market estimates & forecasts, 2016-2026 (USD Billion)
8.3.8.2. Regional breakdown estimates & forecasts, 2016-2026 (USD Billion)
Chapter 9. Global Hosted PBX Market, by Regional Analysis
9.1. Hosted PBX Market, Regional Market Snapshot (2016-2026)
9.2. North America Hosted PBX Market Snapshot
9.2.1. U.S.
9.2.1.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.2.1.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.2.1.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.2.1.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.2.1.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.2.2. Canada
9.2.2.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.2.2.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.2.2.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.2.2.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.2.2.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3. Europe Hosted PBX Market Snapshot
9.3.1. U.K.
9.3.1.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.3.1.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.1.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.1.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.1.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.2. Germany
9.3.2.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.3.2.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.2.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.2.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.2.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.3. Rest of Europe
9.3.3.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.3.3.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.3.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.3.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.3.3.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4. Asia Hosted PBX Market Snapshot
9.4.1. China
9.4.1.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.4.1.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.1.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.1.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.1.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.2. India
9.4.2.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.4.2.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.2.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.2.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.2.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.3. Japan
9.4.3.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.4.3.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.3.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.3.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.3.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.4. Rest of Asia Pacific
9.4.4.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.4.4.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.4.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.4.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.4.4.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.5. Latin America Hosted PBX Market Snapshot
9.5.1. Brazil
9.5.1.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.5.1.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.5.1.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.5.1.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.5.1.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.5.2. Mexico
9.5.2.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.5.2.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.5.2.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.5.2.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.5.2.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.6. Rest of The World
9.6.1. Middle East and Africa
9.6.1.1. Market estimates & forecasts, 2016-2026 (USD Billion)
9.6.1.2. Component breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.6.1.3. Services breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.6.1.4. Organisation Size breakdown estimates & forecasts, 2016-2026 (USD Billion)
9.6.1.5. Vertical breakdown estimates & forecasts, 2016-2026 (USD Billion)
Chapter 10. Competitive Intelligence
10.1. Company Market Share (Subject to Data Availability)
10.2. Top Market Strategies
10.3. Company Profiles
10.3.1. AT&T
10.3.1.1. Overview
10.3.1.2. Financial (Subject to Data Availability)
10.3.1.3. Product Summary
10.3.1.4. Recent Developments
10.3.2. BT Group
10.3.3. Cisco Systems
10.3.4. Mitel Network
10.3.5. Ringcentral
10.3.6. Comcast Business
10.3.7. Ozonotel
10.3.8. Nexge Technologies
10.3.9. Bullseye Telecom Acquisitions
Chapter 11. Research Process
11.1. Research Process
11.1.1. Data Mining
11.1.2. Analysis
11.1.3. Market Estimation
11.1.4. Validation
11.1.5. Publishing
11.1.6. Research Assumption
The study of the market is incorporated by extensive primary and secondary research conducted by the research team at OMR. Secondary research has been conducted to refine the available data to breakdown the market in various segments, derive total market size, market forecast, and growth rate. Different approaches have been worked on to derive the market value and market growth rate. Our team collects facts and data related to the market from different geographies to provide a better regional outlook. In the report, country-level analysis is provided by analyzing various regional players, regional tax laws and policies, consumer behavior, and macro-economic factors. Numbers extracted from secondary research have been authenticated by conducting proper primary research. It includes tracking down key people from the industry and interviewing them to validate the data. Our analysts contact company executives, managers, key opinion leaders, and industry experts. This enables our analyst to derive the closest possible figures without any major deviations in the actual number.
Primary Research Sources:
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