Global Chatbot Market to reach USD 16.02 billion by 2026.

Global Chatbot Market Size study, by Type (Solution and Service), By Deployment Type (Cloud and On-premise), By Usage (Website, Contact Centers , Social media and Mobile Platform), By End-user (BFSI, Healthcare, IT and Telecommunication, Retail, Utilities, Government and Other End-user Verticals) and Regional Forecasts 2019-2026
Product Code:  IACTIS_72504323
Chapter 1.	Executive Summary      
1.1.	Market Snapshot
1.2.	Global & Segmental Market Estimates & Forecasts, 2017-2026 (USD Million)
1.2.1.	Chatbot Market, by Region, 2017-2026 (USD Million) 
1.2.2.	Chatbot Market, by Type, 2017-2026 (USD Million)
1.2.3.	Chatbot Market, by  Deployment, 2017-2026 (USD Million)
1.2.4.	Chatbot Market, by End-User, 2017-2026 (USD Million)
1.3.	Key Trends
1.4.	Estimation Methodology
1.5.	Research Assumption
Chapter 2.	Global Chatbot Market Definition and Scope 
2.1.	Objective of the Study
2.2.	Market Definition & Scope
2.2.1.	Scope of the Study
2.2.2.	Industry Evolution
2.3.	Years Considered for the Study
2.4.	Currency Conversion Rates
Chapter 3.	Global Chatbot Market Dynamics	
3.1.	Chatbot Market Impact Analysis (2018-2026)
3.1.1.	Market Drivers
3.1.2.	Market Challenges
3.1.3.	Market Opportunities
Chapter 4.	Global Chatbot Market Industry Analysis
4.1.	Porter’s 5 Force Model
4.1.1.	Bargaining Power of Suppliers
4.1.2.	Bargaining Power of Buyers
4.1.3.	Threat of New Entrants
4.1.4.	Threat of Substitutes
4.1.5.	Competitive Rivalry
4.1.6.	Futuristic Approach to Porter’s 5 Force Model (2016-2026)
4.2.	PEST Analysis
4.2.1.	Political 
4.2.2.	Economical
4.2.3.	Social 
4.2.4.	Technological 
4.3.	Investment Adoption Model
4.4.	Analyst Recommendation & Conclusion
Chapter 5.	Global Chatbot Market, by Type 
5.1.	Market Snapshot 
5.2.	Global Chatbot Market by Type, Performance - Potential Analysis
5.3.	Global Chatbot Market Estimates & Forecasts by  Type , 2016-2026 (USD Million)
5.4.	Chatbot Market, Sub Segment Analysis
5.4.1.	  Solution
5.4.2.	Service
Chapter 6.	Global Chatbot Market, by Deployment 
6.1.	Market Snapshot 
6.2.	Global Chatbot Market by Deployment, Performance - Potential Analysis
6.3.	Global Chatbot Market Estimates & Forecasts by Deployment, 2016-2026 (USD Million)
6.4.	Chatbot Market, Sub Segment Analysis
6.4.1.	 Cloud
6.4.2.	On-premise 
Chapter 7.	Global Chatbot Market, by End-User
7.1.	Market Snapshot 
7.2.	Global Chatbot Market by End-User , Performance - Potential Analysis
7.3.	Global Chatbot Market Estimates & Forecasts by End-User 2016-2026 (USD Million)
7.4.	Chatbot Market, Sub Segment Analysis
7.4.1.	 BFSI
7.4.2.	Healthcare
7.4.3.	IT and Telecommunication
7.4.4.	Retail
7.4.5.	Utilities
7.4.6.	Government
7.4.7.	Other End-user Verticals  
Chapter 8.	Global Chatbot Market, by Usage 
8.1.	Market Snapshot 
8.2.	Global Chatbot Market by Usage, Performance - Potential Analysis
8.3.	Global Chatbot Market Estimates & Forecasts by Usage 2016-2026 (USD Million)
8.4.	Chatbot Market, Sub Segment Analysis
8.4.1.	 Website 
8.4.2.	Constant Centres 
8.4.3.	Social Media 
8.4.4.	Mobile Platform  
Chapter 9.	Global Chatbot Market, Regional Analysis
9.1.	Chatbot Market, Regional Market Snapshot 
9.2.	North America Chatbot Market 
9.2.1.	U.S. Chatbot Market	 Type breakdown estimates & forecasts, 2016-2026	 Deployment Industry breakdown estimates & forecasts, 2016-2026	Usage Industry breakdown estimates & forecasts, 2016-2026	 End-user breakdown estimates & forecasts, 2016-2026	Raw Material  Industry breakdown estimates & forecasts, 2016-2026 
9.2.2.	Canada Chatbot Market
9.3.	Europe Chatbot Market Snapshot
9.3.1.	U.K. Chatbot Market 
9.3.2.	Germany Chatbot Market
9.3.3.	Rest of Europe Chatbot Market
9.4.	Asia-Pacific Chatbot Market Snapshot
9.4.1.	China Chatbot Market 
9.4.2.	India Chatbot Market 
9.4.3.	Japan Chatbot Market
9.4.4.	Rest of Asia Pacific Chatbot Market
9.5.	Latin America Chatbot Market Snapshot
9.5.1.	Brazil Chatbot Market
9.5.2.	Mexico Chatbot Market
9.6.	Rest of The World Chatbot Market

Chapter 10.	Competitive Intelligence
10.1.	Top Market Strategies
10.2.	Company Profiles
10.2.1., INC.	Key Information	Overview	Financial (Subject to Data Availability)	Product Summary	Recent Developments
10.2.2.	 Artificial Solutions
10.2.3.	 Creative Virtual Ltd.
10.2.4.	 CX Company
10.2.5.	 Microsoft Corporation
10.2.6.	 IBM Corporation
10.2.7.	 Egain Corporation
10.2.8.	 Inbenta Technologies Inc.
Chapter 11.	Research Process
11.1.	Research Process
11.1.1.	Data Mining
11.1.2.	Analysis
11.1.3.	Market Estimation
11.1.4.	Validation
11.1.5.	Publishing
11.2.	Research Attributes
11.3.	Research Assumption

Global Chatbot Market is valued approximately at USD 2 billion in 2018 and is anticipated to grow with a healthy growth rate of more than 29.7 % over the forecast period 2019-2026. Chatbot is a computer program designed to simulate conversation with human users over the internets. Also, it has mostly used in BFSI sector as it helps to describe the essentials of an organizations or solving queries owing to the fact that every time face-to-face conversation with the required banking technical support is not feasible. In this era of constant connection to social and digital platforms through smart mobile devices, the new generation of customers expects seamless customer experience. In order to satisfy these customers, demand and to address the increasing competition across the market, industries and business are turning to adoption virtual agents and chatbots that can manage customer queries round the clock without any delay. Thus, the need and demand for chatbots would increase thereby, making its way for the growth of the market. The growth of the market is attributed owing to the rising implementation of machine learning and artificial intelligence algorithms. For Instance: As per the Center for Data Innovation (United States), in 2017, Canada launched Pan-Canadian Artificial Intelligence Strategy, led by Canadian Institute for Advanced Research (CIFAR) backed with an investment of $98.7 million to support a national research community on artificial intelligence. Through this investment, government of Canada would promote efforts to advance strategy that focus on promoting AI research and to translate AI research into various sectors including telecommunication sector. As these technologies employ computational methods for understanding, learning and delivering human language content in order to develop user-interactive online applications and experience. However, inability to recognize customer intent and respond effectively is expected to impede the growth of the market over the forecast period.

The regional analysis of global Chatbot market is considered for the key regions such as Asia Pacific, North America, Europe, Latin America and Rest of the World. Asia Pacific is expected to hold a notable share in the world in terms of revenue as AI and related technologies is likely to shape the future of the region. Also, many Asian countries, such as Singapore, Japan, China and India are leveraging information-intensive AI technologies, and chatbot is one of the leading technology trends and hence, the region is expected to showcase promising opportunities to deploy chatbot solutions.

Major market player included in this report are:, INC.
Artificial Solutions
Creative Virtual Ltd.
CX Company
Microsoft Corporation
IBM Corporation
Egain Corporation
Inbenta Technologies Inc.

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Type:
By Deployment Model:
By Usage:
Contact Centers
Social media
Mobile Platform
By End-User:
IT and Telecommunication
Other End-user Verticals
By Region:
North America
Asia Pacific
Latin America
Rest of the World

Furthermore, years considered for the study are as follows:

Historical year – 2016, 2017
Base year – 2018
Forecast period – 2019 to 2026

Target Audience of the Global Chatbot Market in Market Study:
Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers

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