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Global Hosted PBX Market valued at approximately USD 4 Billion in 2016 is anticipated to grow with a healthy growth rate of more than 14 % over the forecast period 2017-2025. Key factors which drive the global Hosted PBX Market is increasing requirement for enterprises mobility and growing adoption of the cloud and UC.  However, as connections and voice quality depend on Internet service, any disturbances in Internet results in bad phone service. Moreover, support problem from service providers is a major challenge in the growth of the market.

Hosted private branch exchange also known as virtual PBX, which permit businesses to use better telephone systems without any investment in the telephone. The call platform is hosted at the location of service provider’s. For voice services, the subscriber connects via IP to the service provider. As it is the cloud-based system, it can be accessed via an IP network. As services are hosted in the cloud this minimizes the operating costs. The service provider takes care of the software, hardware, and required maintenance. The failover technology and several security layers provided by the service providers are further expected to drive the growth of the market.

Global Hosted PBX MarketThe objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values for the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Component:

  • Solution
  • Services

By Services:

  • Virtual Deployment & Setup
  • Network Management
  • Virtual Assistance & Support
  • Configuration & Change Management
  • Bandwidth Management & Optimization
  • Online Charging Service
  • Emergency Call Routing Service
  • Protocol Management Service

By Organizational Size:

  • Small & Medium-Sized Enterprises
  • Large Enterprises

By Vertical:

  • Information Technology
  • Banking, Financial Service, & Insurance
  • Healthcare
  • Manufacturing
  • Retail
  • Government & Public Sector
  • Education
  • Others

By Regions:

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
  • Asia Pacific
    • China
    • India
    • Japan
  • Latin America
    • Brazil
    • Mexico
  • Rest of the World

Furthermore, years considered for the study are as follows:

Historical year – 2015

Base year – 2016

Forecast period – 2017 to 2025

Some of the key manufacturers involved in the market are AT&T, BT Group, Cisco Systems, Mitel Network, Ringcentral, Comcast Business, Ozonotel, Nexge Technologies, and Bullseye Telecom Acquisitions and effective mergers are some of the strategies adopted by the key manufacturers. New product launches and continuous technological innovations are the key strategies adopted by the major players.

Target Audience of the Hosted PBX Market in Market Study:

  • Key Consulting Companies & Advisors
  • Large, medium-sized, and small enterprises
  • Venture capitalists
  • Value-Added Resellers (VARs)
  • Third-party knowledge providers
  • Investment bankers
  • Investors

Chapter 1.       Global Hosted PBX Market Definition and Scope

1.1.      Research Objective

1.2.      Market Definition

1.3.      Scope of The Study

1.4.      Years Considered for The Study

1.5.      Currency Conversion Rates

1.6.      Report Limitation

Chapter 2.       Research Methodology

2.1.      Research Process

2.1.1.   Data Mining

2.1.2.   Analysis

2.1.3.   Market Estimation

2.1.4.   Validation

2.1.5.   Publishing

2.2.      Research Assumption

Chapter 3.       Executive Summary

3.1.      Global & Segmental Market Estimates & Forecasts, 2015-2025 (USD Billion)

3.2.      Key Trends

Chapter 4.       Global Hosted PBX Market Dynamics

4.1.      Growth Prospects

4.1.1.   Drivers

4.1.2.   Restraints

4.1.3.   Opportunities

4.2.      Industry Analysis

4.2.1.   Porter’s 5 Force Model

4.2.2.   PEST Analysis

4.2.3.   Value Chain Analysis

4.3.      Analyst Recommendation & Conclusion

Chapter 5.       Hosted PBX Market, by Component

5.1.      Market Snapshot

5.2.      Market Performance – Potential Model

5.3.      Hosted PBX Market, Sub Segment Analysis

5.3.1.   Solution

5.3.1.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

5.3.1.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

5.3.2.   Services

5.3.2.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

5.3.2.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

Chapter 6.       Global Hosted PBX Market, by Services

6.1.      Market Snapshot

6.2.      Market Performance – Potential Model

6.3.      Global Hosted PBX Market, Sub Segment Analysis

6.3.1.   Virtual Deployment & Setup

6.3.1.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.1.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

6.3.2.   Network Management

6.3.2.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.2.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

6.3.3.   Virtual Assistance & Support

6.3.3.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.3.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

6.3.4.   Configuration & Change Management

6.3.4.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.4.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

6.3.5.   Bandwidth Management & Optimization

6.3.5.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.5.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

6.3.6.   Online Charging Services

6.3.6.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.6.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

6.3.7.   Emergency Call Routing Service

6.3.7.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.7.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

6.3.8.   Protocol Management Services

6.3.8.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

6.3.8.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

Chapter 7.       Global Hosted PBX Market, by Organization Size 

7.1.      Market Snapshot

7.2.      Market Performance – Potential Model

7.2.1.1.            Global Hosted PBX Market, Sub Segment Analysis

7.2.2.   Small & Medium-Sized Enterprises

7.2.2.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

7.2.2.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

7.2.3.   Large Enterprises

7.2.3.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

7.2.3.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

Chapter 8.       Hosted PBX Market, by Vertical

8.1.      Market Snapshot

8.2.      Market Performance – Potential Model

8.3.      Hosted PBX Market, Sub Segment Analysis

8.3.1.   Information Technology

8.3.1.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.1.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.2.   Banking, Financial Services, & Insurance

8.3.2.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.2.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.3.   Healthcare

8.3.3.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.3.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.4.   Manufacturing

8.3.4.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.4.1.1.         Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.5.   Retail

8.3.5.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.5.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.6.   Government & Public Sector

8.3.6.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.6.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.7.   Education

8.3.7.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.7.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

8.3.8.   Others.

8.3.8.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

8.3.8.2.            Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)

Chapter 9.       Hosted PBX Market, by Regional Analysis

9.1.      Hosted PBX Market, Regional Market Snapshot (2015-2025)

9.2.      North America Hosted PBX Market Snapshot

9.2.1.   U.S.

9.2.1.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.2.1.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.2.1.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.2.1.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.2.1.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.2.2.   Canada

9.2.2.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.2.2.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.2.2.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.2.2.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.2.2.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.      Europe Hosted PBX Market Snapshot

9.3.1.   U.K.

9.3.1.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.3.1.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.1.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.1.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.1.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.2.   Germany

9.3.2.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.3.2.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.2.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.2.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.2.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.3.   France

9.3.3.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.3.3.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.3.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.3.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.3.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.4.   Rest of Europe

9.3.4.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.3.4.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.4.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.4.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.3.4.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.      Asia Hosted PBX Market Snapshot

9.4.1.   China

9.4.1.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.4.1.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.1.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.1.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.1.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.2.   India

9.4.2.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.4.2.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.2.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.2.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.2.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.3.   Japan

9.4.3.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.4.3.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.3.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.3.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.3.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.4.   Rest of Asia Pacific

9.4.4.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.4.4.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.4.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.4.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.4.4.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.5.      Latin America Hosted PBX Market Snapshot

9.5.1.   Brazil

9.5.1.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.5.1.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.5.1.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.5.1.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.5.1.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.5.2.   Mexico

9.5.2.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.5.2.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.5.2.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.5.2.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.5.2.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.6.      Rest of The World

9.6.1.   South America

9.6.1.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.6.1.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.6.1.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.6.1.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.6.1.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.6.2.   Middle East and Africa

9.6.2.1.            Market estimates & forecasts, 2015-2025 (USD Billion)

9.6.2.2.            Component breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.6.2.3.            Services breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.6.2.4.            Vertical breakdown estimates & forecasts, 2015-2025 (USD Billion)

9.6.2.5.            Organizational Size breakdown estimates & forecasts, 2015-2025 (USD Billion)

Chapter 10.     Competitive Intelligence

10.1.    Company Market Share (Subject to Data Availability)

10.2.    Top Market Strategies

10.3.    Company Profiles

10.3.1. AT&T

10.3.1.1.          Overview

10.3.1.2.          Financial (Subject to Data Availability)

10.3.1.3.          Product Summary

10.3.1.4.          Recent Developments

10.3.2. BT Group

10.3.3. Cisco Systems

10.3.4. 8×8

10.3.5. Avaya

10.3.6. Megapath

10.3.7. Centurylink

10.3.8. Polycom

10.3.9. Mitel Network

10.3.10.           Ringcentral

10.3.11.           Comcast Business

10.3.12.           XO Communication

10.3.13.           Ozonotel

10.3.14.           Nexge Technologies

10.3.15.           Bullseye Telecom

 

 

 

 

 

 

The research for global Hosted PBX Market focuses deeply on the entire value chain of the market. However, the market size estimates are purely based on the consumer side of the value chain wherein the market sizes have been calculated by analyzing the average demand for Hosted PBX across various verticals such as healthcare, manufacturing, education, retail, others.

The revenue for global Hosted PBX market is calculated as sum market sizes of different segments such as component, verticals, services, organizational size, and regions. Further, some other key data points considered to calculate the revenue for global Hosted PBX market includes:

  • Revenues from key companies
  • Key company market share analysis
  • Consumer spending analysis
  • Regional export and import analysis
  • Sales revenue generated by various applications in different geographies

An extensive primary and secondary research has been conducted on key industry people, through questionnaires, telephonic conversations, email conversations, and interviews to verify the market estimations. Various government websites/portals and paid data sources are considered as a key source of secondary research.

We utilize a combination of bottom-up & top-down methodology for market estimations & forecasts. Additionally, we employ data triangulation techniques to verify each of the market estimates and forecasts through primary interviews and feedbacks.

All the estimates are derived from simulation models which is our proprietary technique. Each of these models is different from each other are a combination of correlation, regression and time series analysis. Each of these models is basically divided into two types namely economic and technological. Economical models are used to determine short-term market estimates and technological models are used for long-term estimates & forecasts.  


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